Projects
Guided shopping: personalized plan recommendations
A conversational questionnaire and recommendations flow that helped prospects find the right health plan with confidence, scoring Best in Class against top competitors
Improving Care Team access
Led design of provider access for a large-scale member platform, simplifying how patients find care and book appointments. Focused on reducing friction in high-stakes healthcare journeys while aligning product, design, and engineering on a scalable solution.
Creating an insurance knowledge center
Designed a centralized knowledge hub for service and field agents, consolidating fragmented tools into a single system supporting all AAA product lines. Improved efficiency and usability in complex, information-heavy workflows.
Building a multi-course gradebook
Designed a robust gradebook system used as the core data and workflow engine for an LMS. Balanced flexibility for educators with performance, usability, and scalability across diverse classroom needs.
About
I've been wired for design for as long as I can remember. As a kid, I was drawn to art. As I got older, I realized what fascinated me even more was understanding how things worked. Design became the perfect intersection of creativity, logic, and problem solving.
I love uncovering what people need, then turning complexity into experiences that feel simple and intuitive. Whether I'm mapping a user journey, building a design system, or refining a single interaction, I'm always looking for the patterns that connect the bigger picture. That's why I've spent much of my career designing enterprise products in healthcare and other complex industries — my brain genuinely enjoys untangling messy systems.
I'm a hands-on designer who learns by making. I iterate quickly, prototype early, and enjoy working alongside engineers to bring ideas to life. My front-end background helps bridge design and development, but what really drives me is creating thoughtful, scalable solutions that are as functional as they are elegant.
Outside of work, I'm usually on a bike, exploring the Bay Area with my partner, catching live music or an art opening, or slowing down with a sketchbook or my guitar. At home, my cat (and steadfast familiar) Poe is never far away reminding me how to be Zen.
Expertise
UX & Strategy
- User research & usability testing
- Interaction design
- Prototyping & rapid iteration
- User journey mapping
- Accessibility (ADA / WCAG)
- AI-assisted UX workflows (Claude Work, Copilot, etc.)
Design Systems
- Component library architecture
- Token-based design systems
- Documentation & standards
- Cross-team adoption strategy
- Design-to-dev handoff
- Version control workflows
Leadership
- Design team mentorship
- Team management
- Agile process integration
- Project roadmapping
- Stakeholder communication
Visual & UI Design
- Responsive & mobile-first design
- Typography & visual hierarchy
- Illustration & icon design
- Brand & visual identity
Technical
- HTML & CSS
- JavaScript
- Front-end collaboration
- AI-assisted development (Claude Code, Codex, etc.)
- iOS & Android app design
Research Methods
- Moderated usability testing
- 1:1 & group research sessions
- Whiteboard & co-design workshops
- Prototype testing
- Multi-stage research planning